Product Change Notification

Product change notification (PCN)

After a product releases to market, MtronPTI emphasizes continual improvement strategies, and as a result, we may need to modify, update or discontinue the product or manufacturing process.

MtronPTI complies with the requirements for timely notification in J-STD-046. Consistent with this industry standard, customers will be notified will notified of major changes which affected the form, fit or function, or adversely affect quality or reliability of the product.

MtronPTI provides the following information before implementing any notifiable change:

  •  - Detailed description
  •  - Reason for change
  •  - PCN tracking number
  •  - Product identification (affected products)
  •  - MtronPTI contact information
  •  - Anticipated (positive/negative) impact on fit, form, function, quality & reliability
  •  - Qualification plan and results (or qual schedule if results are not available)
  •  - Sample availability date
  •  - Projection production shipment date

Product obsolescence notifications include:

  • Detailed description
  • PCN tracking number
  • MtronPTI contact information
  • Last order date (no more than 12 months after notification)
  • Last delivery date(up to six months after order period ends)
  • Product identification (affected products)
  • Identification of replacement product, if applicable